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Terms and conditions

1. Information about us

  1. 1.1 Incentivesmart Ltd, trading as “1UP” (“we”, “us”, “our”), is a company registered in England and Wales with company number 06556915, with our registered office at The Pinnacle, Building A, 150-170 Midsummer Boulevard, Milton Keynes, Buckinghamshire, MK9 1FD.
  2. 1.2 References to “Customer”, “you” and “your” are to the business entity registering for an Account (defined below) with us.
  3. 1.3 These Platform Terms set out the terms on which you and your Permitted Users may make use of the Platform and any products, websites and applications which the Platform integrates or which you access in order to distribute and redeem 1UP Codes (as defined below) purchased on the Platform. These Platform Terms, together with the Order Form (if applicable) and Privacy Notice, shall hereafter be referred to as the “Agreement”.

2. Definitions

  1. 2.1 In these Platform Terms:
    1. 2.1.1 “Account” means a private account that a Customer has created in order to use the Platform and Services;
    2. 2.1.2 “Administrator” means an individual appointed by the Customer to have administrative control of the Account, having authority to act on behalf of and to bind the Customer as detailed in this Agreement;
    3. 2.1.3 “Business Day” means a day other than a Saturday, Sunday, or public holiday in England when banks in London are open for business;
    4. 2.1.4 “Customer Content” has the meaning given to it in clause 11.5;
    5. 2.1.5 “Deposited Funds” has the meaning given to it in clause 5.2;
    6. 2.1.6 “1UP Codes” (also referred to as “1UPs”) means codes issued by us, usually in the form of a clickable link, which can be redeemed by a Recipient, enabling the Recipient to obtain a gift, voucher or otherwise tangibly valuable item directly from one of our partners;
    7. 2.1.7 “Intellectual Property Rights” means patents, rights to inventions, copyright and neighbouring and related rights, trademarks, goodwill and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world;
    8. 2.1.8 “Inviter” means a Permitted User authorised by the Administrator to invite new Permitted Users to use the Platform and Services via the Account and to lodge funds with us via the Account;
    9. 2.1.9 “Order Confirmation” has the meaning given to it in clause 6.8;
    10. 2.1.10 “Order Form” means, if applicable, the form agreed between the parties setting out the details of the Services being contracted for by the Customer and governed by these Platform Terms;
    11. 2.1.11 “Permitted Users” means those employees, representatives or contractors of the Customer who are authorised by the Administrator or invited by an Inviter to use the Platform to manage and create, purchase, distribute and redeem 1UP Codes. For the avoidance of doubt, the Administrator and Inviters are all Permitted Users;
    12. 2.1.12 “Platform” means our website (send.1up.gift) accessed via the URL or any web browser and our software applications, for which the Customer has requested a licence and to which the Customer and its Permitted Users will be granted remote access pursuant to this Agreement;
    13. 2.1.13 “Privacy Notice” means our privacy notice available here;
    14. 2.1.14 “Recipient(s)” shall have the meaning given in clause 7.2;
    15. 2.1.15 “Recipient Data” has the meaning given to it in clause 10.9;
    16. 2.1.16 “Redemption Terms” has the meaning given to it in clause 6.10;
    17. 2.1.17 “Services” means our provision of the Platform to the Customer and any 1UP Codes we provide to Recipients via the Platform;
    18. 2.1.18 “Supplier Conditions” has the meaning given in clause 6.9.

3. Account opening and acceptance of the Platform Terms

  1. 3.1 You will need to create an Account to use and access the Platform and Services.
  2. 3.2 The Administrator will be responsible for, and you confirm that the Administrator is authorised on your behalf for:
    1. 3.2.1 providing and keeping up to date accurate, current and complete Account information; and
    2. 3.2.2 managing through the Account settings page access to the Account of, and allocating appropriate permissions to the different categories of, Permitted Users, including adding and/or removing Permitted Users and Inviters.
  3. 3.3 You must accept these Platform Terms in order to use or access our Platform and Services. You will be required to accept these Platform Terms when you create an Account. You agree that all purchases of 1UP Codes made through the Account are made subject to the terms of this Agreement. Each transaction to purchase 1UP Codes shall represent a separate contract with us.
  4. 3.4 If you do not accept these Platform Terms, neither you nor your Permitted Users may use or access our Platform and/or Services.

4. Access to the Platform

  1. 4.1 Subject to you complying with your obligations under this Agreement, we grant you a non-exclusive, non-transferrable, non-sublicensable licence to permit Permitted Users (according to the relevant permissions given to them by the Administrator) to access the Platform to manage and facilitate the creation, purchase, distribution and redemption of 1UP Codes.
  2. 4.2 You will have access to the Platform until you close your Account, or we close your Account, in accordance with clause 16.
  3. 4.3 You are responsible for your Permitted Users' compliance with this Agreement, and are solely responsible for all activities that occur under your Account and for any access to or use of the Platform by you, Permitted Users or any person or entity using your or Permitted Users' passwords, whether or not such access or use has been authorised by you.
  4. 4.4 Except as may be allowed by any applicable law which is incapable of exclusion by agreement between the parties, you shall not and shall ensure that the Permitted Users do not, attempt to, copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Platform in any form or media or by any means, or attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the Platform (including its object code and source code).
  5. 4.5 You shall not and shall ensure that the Permitted Users do not attempt to: (a) access all or any part of the Platform in order to build a product or service which competes with the Platform; (b) make the Platform or any of the Services available to any third party except to Permitted Users; or (c) attempt to obtain, or assist any third party in obtaining, access to the Platform, other than as provided in this Agreement.
  6. 4.6 You must immediately notify us of any unauthorised use of your or your Permitted Users' passwords or the Account or any other breach of security.
  7. 4.7 We will not be liable for any loss or damage whatsoever resulting from the disclosure of your and/or Permitted Users' access to the platform contrary to this Agreement.
  8. 4.8 We reserve the right to suspend you and/or your Permitted Users' access to the Platform if:
    1. 4.8.1 at any time we know or suspect that you or your Permitted Users are in breach of this Agreement, including being in breach of any Supplier Conditions; or
    2. 4.8.2 suspension is necessary to carry out essential maintenance and/or upgrades to the Platform or for security reasons.

5. Maintaining your Account

  1. 5.1 You may lodge funds with us via the Platform, to be held on account by us and applied towards the purchase of 1UP Codes via the Platform. These Platform Terms apply to all funds held in your Account.
  2. 5.2 You may add funds to your Account by card payment or bank transfer (“Deposited Funds”).
  3. 5.3 The parties acknowledge and agree that:
    1. 5.3.1 Deposited Funds are your exclusive property and may be withdrawn by you at any time, subject to clause 5.5; and
    2. 5.3.2 you are not entitled to any interest accrued on funds held in your Account.
  4. 5.4 In the event you request to withdraw the funds contained in your Account, we shall process this promptly and in any event within 30 Business Days.
  5. 5.5 If your Account holds funds and remains inactive for a period of 12 months or more, we will make reasonable efforts to contact you (using the contact details on your Account) at least three times over a period of 3 months, to find out whether you would like to use your funds to purchase 1UP Codes, or whether you would prefer to close your Account and receive a refund of your Deposited Funds. Please note it is your responsibility to ensure your contact details are up to date and accurate at all times.

6. Ordering 1UP Codes

Your attention is drawn to clause 6.8, which prohibits you from cancelling orders after delivery of Order Confirmation.

  1. 6.1 You acknowledge that prices of items purchased with a 1UP Code may vary from time to time and that we cannot guarantee any specific availability or prices in advance. We may also not always be able to give you access to all of the items in our total 1UP Codes inventory.
  2. 6.2 1UP Codes offered for sale as part of a “limited” or “special” offer are made subject to additional restrictions including, without limitation, per-client volume caps, restricted expiry-length setting and restricted rebranding/white-labelling options. These shall be communicated to you separately from time to time.
  3. 6.3 We reserve the right to impose restrictions and creative control in your use of 1UP Codes, including in respect of how our third-party brand partners are to be displayed, distributed and described by you. Unless otherwise agreed, you are not permitted to re-sell 1UP Codes.
  4. 6.4 You must follow the instructions on the Platform to create and order 1UP Codes.
  5. 6.5 You will be asked to provide certain information to allow us to process your order. Please note that for certain 1UP Codes you will be required to complete a Know Your Customer (“KYC”) verification process. We will not be able to process your order for such 1UP Codes until KYC approval has been obtained. We will provide you with the necessary information regarding the KYC process and any other compliance requirements at the time you place your order.
  6. 6.6 You will receive an order confirmation on screen acknowledging that we have received your order. Your order represents an offer to us to purchase 1UP Codes.
  7. 6.7 We may reject your order for any reason prior to our acceptance of it. We may also impose delays in this acceptance, pending further information being provided to allow us to make a decision as to whether we can confirm acceptance of an order.
  8. 6.8 We will confirm our acceptance of an order via your Account (“Order Confirmation”) and an amount equivalent to the purchase price of your order will be deducted from your credit or debit card, or the available balance in your Account – as elected by you when placing your order. Please note, after the Order Confirmation has been issued, your order is deemed legally binding and you are not permitted to cancel the order and obtain a refund of the purchase price paid.
  9. 6.9 Our acceptance of an order is subject to any specific Supplier Conditions detailed on the Platform and may be subject to specific additional conditions (together “Supplier Conditions”). Such conditions shall be in writing.
  10. 6.10 The redemption of 1UP Codes is subject to the redemption terms and conditions applicable to the 1UP Codes you have ordered, including any expiry date for redemption and any exclusions from redemption (“Redemption Terms”). The applicable Redemption Terms will be displayed at checkout before you complete your order. By placing your order you accept the Redemption Terms so displayed.

7. Distributing 1UP Codes

  1. 7.1 1UP Codes are delivered as links and it is your responsibility to distribute them to your chosen Recipients by whichever method is most appropriate.
  2. 7.2 Where available, you may also distribute 1UP Codes by email via the Platform to your chosen recipients (each a “Recipient”).
  3. 7.3 You are solely responsible for ensuring that the Recipient contact details you provide or enter are accurate. Once a 1UP Code has been distributed to a Recipient (whether by you or via the Platform), it cannot be recalled, cancelled or reissued, and we shall have no liability for any 1UP Code sent to contact details incorrectly provided by you or your Permitted Users.
  4. 7.4 You shall ensure that any message or content you distribute via the Platform is lawful, accurate and appropriate, and does not contain material that is defamatory, obscene, offensive, discriminatory or infringing of any third party's rights, and is not unsolicited marketing.

8. Unredeemed 1UP Codes

  1. 8.1 If a Recipient fails to redeem a 1UP Code before the expiry date set out in the applicable Redemption Terms, you acknowledge and accept that you are not entitled to a refund of amounts paid for such unredeemed 1UP Code.

9. Payment

  1. 9.1 In order to purchase 1UP Codes, you may either:
    1. 9.1.1 pay using your credit or debit card. All payments by credit or debit card need to be authorised by the relevant card issuer; or
    2. 9.1.2 use the funds in your Account to cover the total purchase price of the 1UP Codes you wish to order.
  2. 9.2 You authorise us and our third-party payment provider (Stripe.com, or such other payment provider as we may choose to engage from time to time) to take payments and/or charge your payment card for the relevant amounts by continuous payment authority. If your payment details change, your card provider may provide us with updated card details. We may use these new details for your future orders in order to help prevent any interruption to the service.
  3. 9.3 Upon topping up your Account or placing orders for 1UP Codes, a transaction may be sent to your bank to authorise or re-authorise it and prevent fraud. This transaction will either be for a zero value, or for a £1 payment which will be taken and then immediately voided. It is possible that your bank may temporarily register a £0 or £1 charge on your account balance. You agree not to hold us responsible for banking charges incurred due to payments on your Account.
  4. 9.4 All amounts payable under this Agreement are exclusive of VAT, which shall be added at the applicable rate where chargeable.

10. Data protection

  1. 10.1 In this clause 10, “Data Protection Legislation” means the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, in each case as amended or replaced from time to time; and “controller”, “processor”, “personal data”, “processing” and “data subject” have the meanings given to them in the Data Protection Legislation.
  2. 10.2 We process personal data relating to you and your Permitted Users as a controller, in accordance with our Privacy Notice. Our Privacy Notice describes how we handle the information you provide to us when you use our Platform, and must be read before using the Platform.
  3. 10.3 We will collect personal information relating to you and your Permitted Users when you create an Account, use the Platform, contact us electronically or use any of the products, services, facilities or tools offered by us on the Platform. We use this information for our own internal records, to process and fulfil your orders, to let you know the status of your orders, to address any queries regarding your orders, and to send you updates about your Account and the Services.
  4. 10.4 We may use your and your Permitted Users' contact details to send service messages that are important to the administration of the Platform and the Services. We and our affiliated companies may also send messages relating to products, rewards and promotions, and may use information you provide for market research purposes. These messages may be sent in various formats, including email and text message. You and your Permitted Users may unsubscribe from marketing messages at any time by contacting us as set out in clause 20 or by using the unsubscribe option in the relevant message.
  5. 10.5 We may disclose your information: (a) to our appointed third party agents and partners where necessary to provide the Services (for example, our payment provider and the partners who fulfil the redemption of 1UP Codes); (b) to our professional advisers for the purpose of obtaining professional advice; (c) to other third parties where we have a legal obligation to do so; and (d) to a purchaser in the event of a sale of the whole or a relevant part of our business.
  6. 10.6 We reserve the right to monitor use of the Platform to ensure compliance with this Agreement, and to monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request. Calls to and from our support team may be monitored and/or recorded for training and security purposes.
  7. 10.7 Where we transfer personal data outside the UK or the EEA, we will ensure the transfer is subject to appropriate safeguards in accordance with the Data Protection Legislation.
  8. 10.8 You and your Permitted Users have rights under the Data Protection Legislation in respect of the personal data we hold as a controller, including the rights of access, rectification and erasure, as described in our Privacy Notice. Requests can be made by contacting us as set out in clause 20; we will correct any data found to be incorrect promptly. Please note that certain personal data is required in order to use the Platform, and a request for its deletion may mean that you or the relevant Permitted User can no longer access the Platform and Services.
  9. 10.9 In respect of personal data relating to Recipients which you provide to us or upload to the Platform (including names, email addresses, telephone numbers, personal messages and redemption data) (“Recipient Data”), the parties acknowledge that you are the controller and we are your processor.
  10. 10.10 As your processor, we shall: (a) process Recipient Data only on your documented instructions, which include the instructions set out in this Agreement (to distribute 1UP Codes, to send emails to Recipients on your behalf and to provide redemption reporting), unless required to do otherwise by law, and inform you if, in our opinion, an instruction infringes the Data Protection Legislation; (b) maintain records of our processing activities; (c) ensure that persons authorised to process Recipient Data are subject to appropriate obligations of confidentiality; (d) implement appropriate technical and organisational measures to safeguard Recipient Data against unauthorised access, loss, damage or destruction (e) taking into account the nature of the processing, assist you (at your cost) in responding to requests from data subjects and in complying with your obligations under Articles 32 to 36 of the UK GDPR (security, breach notification and data protection impact assessments), insofar as our involvement is reasonable; (f) notify you without undue delay after becoming aware of a personal data breach affecting Recipient Data and provide the information necessary for reporting; (g) at your choice, delete or return Recipient Data on termination of this Agreement, save to the extent retention is required by law; and (h) allow you to conduct reasonable data protection audits and make available to you information reasonably necessary to demonstrate compliance with this clause 10.
  11. 10.11 You warrant that: (a) you have complied with the Data Protection Legislation in collecting and providing Recipient Data to us; (b) you have a lawful basis for our processing of Recipient Data as contemplated by this Agreement; and (c) where 1UP Codes are distributed by email via the Platform, you have the right (including, where required, appropriate consents) for the Recipients to be contacted in that way.

11. Intellectual property rights

  1. 11.1 We are the owner or the licensee of all Intellectual Property Rights in the Platform (including the material published on it). Save for the limited licence to access the Platform in clause 4.1, no Intellectual Property Rights in or to the Platform (or any material on it) are granted to you.
  2. 11.2 To the extent that the Customer's or any Permitted User's use of the Platform results in any modifications, adaptations, developments, or any derivative works of or to the Platform or the Services (“Improvements”), any and all Intellectual Property Rights in and to such Improvements shall immediately vest in and be owned by us.
  3. 11.3 In the event the Customer or any Permitted User provides us with any suggestions, ideas, improvements or other feedback with respect to any aspect of the Platform or Services (“Feedback”), the Customer hereby assigns and shall cause all Permitted Users to assign to us all right, title and interest in and to such Feedback, including all Intellectual Property Rights therein, and acknowledges that we shall own such Feedback.
  4. 11.4 1UP is a trademark belonging to or controlled by us and which may be registered in certain jurisdictions. All other trademarks used on the Platform are the property of their respective owners.
  5. 11.5 You retain ownership of any content you submit to the Platform or via connected services (“Customer Content”).
  6. 11.6 You grant us a royalty-free, non-exclusive licence to use, copy, store, reproduce, make available, and display Customer Content, in whole or in part to the extent necessary to perform our obligations under this Agreement and to facilitate the distribution and/or redemption of 1UP Codes you have ordered.
  7. 11.7 You warrant and represent to us that you have all rights, licences, permissions, consents and other clearances required in respect of the Customer Content to grant us the licence in clause 11.6 and that use of the Customer Content in accordance with this Agreement will not infringe the rights (including the Intellectual Property Rights) of any third party.

12. Information and availability

  1. 12.1 While we take every care to ensure that the information on the Platform is accurate and complete, some of it is supplied to us by third parties and we are unable to check its accuracy or completeness. You are advised to verify the accuracy of any information before relying on it. Further, due to the inherent nature of the internet, errors, interruptions and delays may occur in the service at any time. Accordingly, the Platform is provided “as is” without any warranties of any kind and we do not accept any liability arising from any inaccuracy or omission in the information or interruption in availability.

13. Variation

  1. 13.1 We may vary this Agreement by giving you not less than 30 days' written notice of the changes. If you do not accept the changes, you may close your Account and withdraw your Deposited Funds at any time before the changes take effect, in accordance with clauses 5.3 and 16. Your continued use of the Platform after the changes take effect constitutes acceptance of the varied Agreement.

14. Indemnity

  1. 14.1 You agree to indemnify us and our affiliates and our respective directors, officers, employees and agents, as well as their licensors and suppliers, from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of:
    1. 14.1.1 any misrepresentation, act or omission made by you in connection with your or your Permitted Users' use of the Platform;
    2. 14.1.2 any non-compliance by you or your Permitted Users with this Agreement; and
    3. 14.1.3 claims brought by third parties arising from or related to your or your Permitted Users' access or use of the Platform including the Customer Content, messages sent via the Platform and/or other information made available by you to the Platform.

15. Liability

  1. 15.1 Subject to the other provisions of this clause 15, our total liability to you in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with this Agreement shall be limited to £15,000, provided that this cap shall not apply to our obligation to refund or repay funds held in your Account pursuant to clauses 5 and 16.
  2. 15.2 We shall not be liable to you for:
    1. 15.2.1 any business interruption;
    2. 15.2.2 any loss of profits, sales, business or revenue;
    3. 15.2.3 loss or corruption of data, information or software;
    4. 15.2.4 loss of business opportunity;
    5. 15.2.5 loss of anticipated savings;
    6. 15.2.6 loss of goodwill; or
    7. 15.2.7 any indirect or consequential loss.
  3. 15.3 This Agreement does not in any way limit our liability:
    1. 15.3.1 for death or personal injury caused by our negligence;
    2. 15.3.2 for fraud or fraudulent misrepresentation; or
    3. 15.3.3 for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
  4. 15.4 We shall not be liable or responsible for any failure or delay in making the Platform available to you or any failure or delay in carrying out our obligations under this Agreement caused by an event outside our control.

16. Termination

  1. 16.1 We can terminate your Account (and this Agreement) at any time by giving you not less than 14 days' notice.
  2. 16.2 You may close your Account (and terminate this Agreement) at any time via the Platform or by written notice to us.
  3. 16.3 Either party can terminate this Agreement with immediate effect on written notice to the other party:
    1. 16.3.1 if the other party has committed a material or persistent breach of this Agreement which is not capable of remedy, or that is capable of remedy and is not remedied within 14 days of a written notice to do so; or
    2. 16.3.2 if the other party goes into liquidation (whether compulsory or voluntary) otherwise than for the purposes of a bona fide amalgamation or reconstruction, or if an administrator or receiver or similar officer is appointed over the whole or any part of the other party's assets, or if the other party enters into any arrangement for the benefit of or compound with its creditors generally, or threatens to do any of these things, or any judgment is made against it, or any similar occurrence under any jurisdiction affects it; or it ceases or threatens to cease to carry on business.
  4. 16.4 In the event of termination of this Agreement:
    1. 16.4.1 we will, except where we have terminated this Agreement pursuant to clause 16.3, refund your Deposited Funds within 30 days following termination, unless, in accordance with clause 5.5, we are unable to contact you to arrange such refund;
    2. 16.4.2 we shall use reasonable endeavours to facilitate, in accordance with the applicable Redemption Terms, the redemption by Recipients of 1UP Codes which you have purchased prior to the date of termination, but which as at that date have not yet been redeemed, and in the event that is not possible, we shall refund you an amount equivalent to the amount you paid for such unredeemable 1UP Codes; and
    3. 16.4.3 all licences granted under this Agreement shall immediately terminate and all provisions of this Agreement shall cease to have effect, except that any provision which can reasonably be inferred as continuing or is expressly stated to continue shall continue in full force and effect.

17. General

  1. 17.1 You agree that we may publicise, using your Customer name and logo, in our marketing materials and on our website that you are a customer of 1UP.
  2. 17.2 You acknowledge that you are solely responsible for determining and discharging any tax, social security or reporting obligations (including any employment tax liabilities) arising from your provision of 1UP Codes to Recipients.
  3. 17.3 You shall comply with all applicable anti-bribery and anti-corruption laws, including the Bribery Act 2010, and shall not use 1UP Codes as an inducement or reward in breach of any such laws.
  4. 17.4 Any notice given under this Agreement will be in writing and served by hand, prepaid recorded or special delivery or prepaid international recorded airmail or email to the relevant party, in the case of us, to the address set out in clause 1.1 and email address set out in clause 20.1, and in the case of Customer to the contact details it provides on setting up its Account, or, in each case to such other address as the relevant party may designate to the other for such purpose in writing from time to time. Any such notice will be deemed served at the time of delivery (provided that, in the case of notice by email, no automated delivery failure notice is received by the sender).
  5. 17.5 We may at any time assign or transfer any or all of our rights and obligations under this Agreement without your consent. You may only transfer your rights and obligations under this Agreement with our consent.
  6. 17.6 Each clause of this Agreement operates separately. If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining clauses will remain in full force and effect.
  7. 17.7 The parties do not intend that any term of this Agreement shall be enforceable solely by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person who is not a party to this Agreement.
  8. 17.8 No failure or delay by any party in exercising any right, power or privilege under this Agreement shall operate as a waiver of that right, power or privilege and no single or partial exercise by any party of any right, power or privilege shall preclude any further exercise of that right, power or privilege or the exercise of any other right, power or privilege.
  9. 17.9 This Agreement, together with any documents referred to in it, comprises the entire agreement between you and us relating to its subject matter.
  10. 17.10 In the event of any conflict or inconsistency between the terms and conditions set forth in these Platform Terms and any special terms specified in the Customer's Order Form, the special terms shall prevail and control. The special terms on the Order Form shall be deemed to modify the Platform Terms solely with respect to the Order Form to which they pertain. All other terms and conditions in the Platform Terms shall remain in full force and effect.

18. Jurisdiction and applicable law

  1. 18.1 This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. The courts of England and Wales will have exclusive jurisdiction over any claim arising from or related to this Agreement.

19. Accuracy of information

  1. 19.1 The information on the Platform is provided in good faith and is subject to change without notice. We are not liable for any third-party inaccuracies and, except as set out in clause 15, we make no representation and give no warranty as to the accuracy of information provided by third parties. Information on the Platform should not be relied on and does not constitute any form of advice or recommendation.
  2. 19.2 Nothing on the Platform is intended to be, nor should be considered to be, an offer by us to enter into a contractual relationship.

20. Contact us

  1. 20.1 If you have any concerns about material which appears on the Platform, please contact us by email at support@1up.gift.